Good Things to Know

Shipping

All our sweets are shelf-stable and ship within the United States. Orders are packed and dispatched directly from our fulfilment partner, usually within a few business days, and a tracking number is emailed once your parcel is on its way. Delivery times vary by carrier and destination.

Warm Weather & Melting

Chocolate and some soft candies can soften or melt in warm weather. From late spring through early autumn, and to warm-climate destinations, we may hold chocolate orders for cooler days or suggest heat-friendly alternatives. Please bring parcels indoors promptly. A little softening doesn't affect flavour, and we're unable to refund for heat-related melting once a parcel has been delivered.

Allergens

Our sweets are made by trusted manufacturers in facilities that may process milk, eggs, wheat, soy, peanuts and tree nuts. Ingredient and allergen details come from each maker's label, and we'll share them on every product page. Please read labels carefully. If you have a severe allergy, we kindly recommend speaking with your doctor before ordering.

Returns & Refunds

Because candy is a food product, we can't accept returns. If your order arrives damaged, incorrect or missing an item, email us within 7 days of delivery with your order number and a photo, and we'll gladly send a replacement or a refund.

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